All Green Nursery & Garden Supplies

Delivery Requirements

 

In order to meet requirements needed to use our delivery service the following options must occur. Please make note that if your delivery does not meet the requirements needed a customer service member will contact you.

 

Cubic Metre Delivery Order

1. There is no minimum for product to be delivered, however, small amount deliveries (less than 1mt) are subject to availability.

2. Orders under 1 cubic metre can be ordered as .25mt, .5mt or .75mt. No other quantities can be used.

3. Maximum cubic metre order is 10mt in 1 load, however a maximum of 9mt in one load for Gravel & Toppings, Pebbles, Sands, Large Decorative Rocks

4. Maximum split cubic metre order is 8mt (Can be 2 products of 4mt each)

5. Maximum small truck cubic metre order is 2mt (Please click here  to view all truck measurements)

6. Maximum of 2 products per delivery. Extra charges will apply for all orders with more than 2 products.

7. Minimum 2 days notice for delivery. If you require delivery earlier please enter this in the Additional Comments box provided. A customer service member will contact you if this is possible.

8. Deliveries are Monday to Saturday where available (Closed Sunday)

9. Contact our office on 03 9749 1688 or info@allgreen.com.au if your suburb does not appear in the Garden Supplies Delivery Charges list. We will be happy to quote our delivery service for areas outside of this.

If you are ordering extra products that are not sold by the cubic metre and are unable to fit on your requested delivery, a staff member will contact you with extra charges or alternative options.

Please enter all special delivery instructions in the box provided (Additional Comments).

 

Delivery Orders Excluding Cubic Metre Products

1. There is no minimum for product to be delivered, eg plants. Small delivery quantities eg one plant, are subject to delivery availability

2. Minimum 2 days notice for delivery. If you require delivery earlier please enter this in the Additional Comments box provided. A customer service member will contact you if this is possible.

3. A customer service member will contact you if our stock levels do not meet your requests. Alternative options will be given at this time.

4. Deliveries are Monday to Saturday where available (Closed Sunday).

5.Contact our office on 03 9749 1688 or info@allgreen.com.au if your suburb does not appear in the drop down box at checkout. We will be happy to quote our delivery service for areas outside of this.

6. If your order has been placed for interstate delivery you will be contacted by on of our staff with a freight charge. This will need to be paid for before dispatching. A full refund will be issued if you do accept this charge.

Please enter all special delivery instructions in the box provided (Additional Comments).

PLANT DELIVERIES PLEASE NOTE:

As from 1st September, 2017 all plant deliveries will be delivered separately to bulk items. This means that if you are ordering plants and bulk items you will need to enter two deliveries on your order, one for plants and one for your bulk item/s

This is a safety requirement for our drivers. This is also a way of making sure that the plants are not damaged on delivery as they will now be delivered in a closed truck. Please note that plants can also be picked up Monday to Saturday between 7.00am - 5.00pm.

Please enter all special delivery instructions in the box provided (Additional Comments)

For further information please call our sales staff on 9749 1688 or info@allgreen.com.au

 

Instant Turf Delivery

Note: All Green Nursery & Garden Supplies recommend that all Instant Turf deliveries be placed separate to any other orders.

1. Minimum order is 20 square metres

2. Minimum 2 days notice for delivery

3. Delivery Service available Monday - Saturday unless grass ordered is unavailable. Note: Orders for Monday must be placed on Friday. 

4. Flat Rate delivery charges of $125.00 including GST (Melbourne Metro Area Only). You must select this product when placing your order for delivery.

5. All Green Nursery & Garden Supplies will inform you of your delivery time the afternoon before your delivery has been requested.

6. Yard orders for pick up only are available on Wednesday and Saturday of each week (subject to change) for all orders under 20 square metres. Please note that orders over 20 square metres will not be able to use this service. A yard handling fee applies per square metre for all yard orders. You must select this product when placing your order for yard pick up.

Please enter your required delivery date and any special delivery instructions in the box provided (Additional Comments).

 

 

 

 

 

 

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